PROGRAMS

Our programs include: Emotional Intelligence Coaching For Success & Peak Performance
The Goal-Setting Master Class
Life Coaching (Life Mastery)
Sales
SELF-MASTERY
Conflict Resolution & Anger Mastery
Mind Management & Mindfulness
Graduate Coaching Programe
Effective Communication Skills Coaching
Inside-Out (In Collaboration With Fruit!On Image Consultancy)

EMOTIONAL INTELLIGENCE COACHING FOR SUCCESS & PEAK PERFORMANCE
DURATION: 3 DAYS

CONTEXT:
This intense and incredibly powerful program has been designed to develop participants’ awareness and appreciation for the impact of Emotional Intelligence on every aspect of their personal and professional lives. Various studies confirm that I.Q influences approximately 15% of career and life success while E.Q is responsible for approximately 85% of success in life and this programe demonstrates why.

KEY LEARNING AREAS
FIVE basic Emotional Intelligence competencies grouped under the acronym ‘S.P.E.A.R’:
S – Self Awareness
P – Patience & Personal Perseverance
E – Expectation Management and Self-Motivation
A – Awareness about Others & Empathy
R – Relationship Mastery

BENEFITS OF THE PROGRAMS
New insight into intrapersonal and interpersonal relationships.
Increased personal, team and organizational productivity.
Calmness under pressure.
Improved influencing skills.
Increased customer satisfaction, loyalty and higher probability of referrals.
Competency in conflict resolution.
All round consistent success.
ORGANISATION COURSES
LEVEL 1 SALES COACHING
MASTER OF SALES MANAGEMENT
MASTER OF SALES EXCELLENCE
LEADERSHIP & EXECUTIVE COACHING FOR PEAK PERFORMANCE
DEVELOPING A WINNING BUSINESS STRATEGY
TEAM BUILDING

LEVEL 1 SALES COACHING
DURATION: 2 DAYS

CONTEXT:
Our Level 1 Sales Coaching has been designed to return Sales to its rightful place as the single most important aspect of a profit-making organization’s operation. This program will enlighten all participants on the importance of Sales, the skill it takes to succeed at it, and ultimately to transform participants into individuals who will be proud of what they do and to be called Sales Professionals.
WHAT TO EXPECT
Practical exercises, Case studies, Games, and Workshops
CORE MODULES
Perception
Customer profiling
Gone or done in 60 seconds
Art, Science and Psychology of selling
Awareness and Knowledge
Communication Skills
Negotiation Skills
Cold Calling
Deal closing skills
Relationship Building

WHO SHOULD ATTEND?
Sales Officers
Sales Executives
Relationship Managers
Asset & Portfolio Managers
Customer Service Advisors
Business Owners/Entrepreneurs
Telephone Banking Staff
Personal Banking Officers

GUARANTEED BENEFITS
Well rounded understanding of the nature and importance of sales.
An awareness of the ‘little’ things that have the biggest impact on sales performance.
Greater knowledge of how to build lasting relationships with clients.